Privacy Policy

As a user of services offered Saw.com (“We”, “Us”, “Our”) or a visitor to the Saw.com website, you provide us with information about you and the way you use our website. As we use the term in this Privacy Policy, the information that we collect about you is called “Personal Data.”

The purpose of this Privacy Policy is to inform you what Personal Data we collect so you can decide whether or how you will use our services or access our website. This Privacy Policy affects your rights in and to your Personal Data. It does not provide you with privacy in data which is falsified, stolen, or misappropriated from other persons. When you provide us with Personal Data, you warrant that it is accurate, reasonably current, or expressly authorized by any other party for whom you are acting as an agent, if you represent another party.

This Privacy Policy explains: what Personal Data we collect and why that Personal Data is collected; how we use and/or retain the Personal Data we collect; and, how you may update, keep current, and limit the distribution of Personal Data in our possession. Our primary location is in Florida, but we use servers and third-party services outside of Florida to store, serve and transfer information and manage our services, including services that rely on the use of your Personal Data.

We work hard to protect our systems and you from unauthorized access to or unauthorized alteration, disclosure or destruction of Personal Data we hold. Specifically, we encrypt many of our services to provide you secure access to our site and your information.  With the exceptions noted below, we restrict access to Personal Data to our employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

We intend to maintain our services in a manner that protects Personal Data from accidental or malicious destruction. Because of this, after you delete Personal Data from our services, we may retain your Personal Data for a period of time sufficient to investigate suspected incidents of unauthorized access to your account, malicious destruction of data, legal disputes requiring the retention of data or instances of abuse.  In order to safeguard our systems, and you, if we have terminated a user as a consequence of abuse, we retain sufficient information to prevent that user from registering again for our services.

Information We Collect In Providing Our Services To You

We collect Personal Data we need in order to provide you the services you have purchased from us.  We are principally in the business of making contracts for the purchase and sale of digital assets.  A basic legal requirement of a contract is the identity of the parties involved.  If you are contracting with us to broker, sell or buy a digital asset, then it is a basic legal requirement that the contract identify you.

Many of our services require you to sign up for an account using your real name and accurate contact information. When you sign up for an account, we will ask for personal information, including your name, postal mailing address, email address, and telephone number. To make purchases, we will ask you for your payment information, such as your credit card information required by payment processing services to transact your payments.

Within your account, we provide you with access to your Personal Data used to conduct transactions through the account. For the Personal Data we have for you, we provide tools for you to use to update your information quickly or to delete it from further use. When updating your Personal Data, we may ask you to verify your identity before we can act on your request.

We may further need to confirm your identity and location in order to comply with US laws such as sanctions programs in order to make payments to you.

In the event of suspected fraud or abuse, we may suspend or cancel pending transactions in the event that we are unable to confirm your identity, and we will make appropriate inferences in the event you refuse to cooperate with our investigation of suspected fraud or abuse.

Domain Registration and Transfers

Our marketplace primarily involves domain name registrations.  Domain registration is the service of authoritatively and securely establishing you as the registrant of a domain name. In order to register or transfer domain names we must inherently be able to identify and confirm you as the registrant or transferee of the domain name. To protect against identity fraud we may contact you to confirm the accuracy of information you have provided to us, and we require that you provide redundant means of contacting you, such as by email, telephone or postal mail, to confirm that your contact information is accurate, and/or to investigate whether your contact details may have been subject to misappropriation or identity fraud. The provision of inaccurate or false contact information to us may result in the suspension or cancellation of your services.

In some instances, we will hold a domain name as an agent on behalf of parties engaging in a transaction which takes time to complete.  In those instances, the names will be held in our reseller account with Namesilo.com, an ICANN accredited registrar, and will be subject to the Namesilo.com registration terms, as well as our terms of service as your agent holding the domain name.  We will of course retain your data as long as necessary to complete the transaction to which you have agreed, and in accordance with the terms of domain registration required by ICANN.

Saw.com Brokerage / Self-Brokerage / Domain Buying Services

When you engage our domain brokerage services to sell a domain name, we will ask for information enabling us to credit, deposit or wire money to your receiving account. In order to update you about inquiries received, negotiate terms, or transact a contracted domain transfer from you to another party we will need to reach you via your contact information.

If you have inquired to purchase a domain name, we will ask you to provide contact information to us, so that we may update you about your your inquiry, negotiate terms of transfer, and transact a domain transfer to you in the event that an agreement is reached to transfer a domain name to you.  If you are no longer interested in having us contact you about your inquiry, our communications to you include an “opt out” link to discontinue any further communications.

Many of the domain names listed with us are directly “self brokered” by the registrant or agent of the domain name registrant.  If you wish to negotiate a sale with a party that has listed a domain name, and ultimately contract to purchase the domain name, they will necessarily need your information to communicate with you and reach an agreement with you.  Our marketplace provides a communication platform to facilitate those conversations.  If a person using our platform communicates with you in an offensive or otherwise unacceptable manner, please let us know, since we do not monitor all conversations held between sellers and buyers on our platform.

We also provide a domain buying service under which we will attempt to contact and negotiate with a domain registrant and purchase a domain name on your behalf as your agent, and without identifying you to the domain registrant unless you expressly consent to do so.

In the event a legal dispute may arise between the parties to a proposed transaction, each of the parties will be provided with the other party’s contact information, so that they may seek appropriate resolution of the dispute. If you have opted out of further contact we will retain your contact information and communications conducted in connection with your inquiry only as long as may be necessary in order to resolve any dispute which may arise from your inquiry, such as failure to perform an agreed domain name transfer.

General Web Access

We may collect Personal Data about our services that you use and how you use them. We automatically collect and store certain information in server logs. This server log data may include: your Internet protocol (“IP”) address; details of how you used our service, such as your search queries; device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL; cookies that may uniquely identify your browser or your account; device-specific information (such as your hardware model, operating system version, and mobile network information including phone number);

We also use various technologies to collect and store Personal Data when you visit our web site or use our services, and this may include sending one or more cookies to your computer or device in order to keep track of data such as transactions in process, shopping carts, and other data for keeping track of where you are in a transactional process.

We use third-party traffic analytic providers to analyze anonymized visitor data and provide us with information about how users interact with our site in order to help us to improve site navigation and

Other Contact With Us and Abuse Procedures

When you contact us, we may keep a record of your communication to help solve any issues you might be facing. In the event your account has been subject to identity fraud or abuse, we will retain all such reports and account information necessary to investigate such circumstances.

We do not share Personal Data with companies, organizations and individuals outside of our organization unless one of the following circumstances applies:

– With your consent: We will share Personal Data with companies, organizations or individuals outside of our company when we have your express consent to do so, such as your consent to have us negotiate on our behalf, or your consent to communicate with other users on our platform.

– For external processing: We provide Personal Data to our partners and other trusted businesses, such as credit card processing companies, to process your Personal Data for us, based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

– For legal reasons: We will share Personal Data with other companies, organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, legal process or enforceable governmental request; enforce applicable terms of service or contractual obligations resulting from sales agreements, including investigation of potential violations; detect, prevent, or otherwise address fraud, security or technical issues; protect against harm to the rights, property or safety of us, our users or the public as required or permitted by law.

– We will retain all contact information and data associated with any threat of legal action against us, and we will use such information to initiate or defend against any legal action associated with such threats. Likewise, if you we cancel your services for violations of our Terms of Service or for any abusive or unlawful activity, we will retain such information as may be necessary to prevent or block your use of our services in the future.

Legitimate Access

We will comply with applicable law and domain dispute policies concerning the disclosure of your information to third parties who may request it pursuant to applicable legal process, such as warrants or subpoenas.

If you are a third party requester of personal data of one of the users of our service, we cannot provide you with such data absent lawful process for access to that data.

The provisions of this section on Legitimate Access shall not prevent us from our own investigation and/or reporting of violations of our terms of service, abuse of our services, attacks on our systems, identify fraud, theft of services, or other unlawful or abusive activity, whether we become aware of such circumstances on our own, or whether it is reported to us by a third party. We will forward third party abuse reports to you to address claims of unlawful or abusive activity associated with your account except in circumstances where it is clear to us that doing so would further advance or promote such activity.

Enforcement

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. In order to do so, we must necessarily retain sufficient information concerning the complaint in order to address and resolve the complaint.

Changes

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

Contact for more information

To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please use the tools provided in your account, or contact us at buzz@saw.com.